RentHash Help Center
Find answers to common questions about renting hashpower — Everything you need to know about pool stratums, payment confirmations, and hashpower allocation.
Getting started with RentHash
Your first hashpower rental in three steps.
Which cryptocurrencies can I pay with?
Accepted coins and how payment confirmation works.
Where do my mining rewards go?
Rewards go straight to your pool and wallet — never held by RentHash.
My order is not mining yet — what now?
Common reasons mining has not started and how to fix them.
How to Change Your Mining Pool on an Active Order
Learn how to change the mining pool for an active order on RentHash: 1st change is 100% free, followed by a flat $1.50 USD fee for subsequent changes.
Mining Pool Compatibility: Multi-Rig Connections & Multiple Workers
Learn why rented hashpower contracts may be fulfilled across multiple physical rigs and which mining pools support parallel stratum connections.
Refund and cancellation policy
When orders can be cancelled and how refunds are handled.
Can't find what you're looking for?
Our technical support engineers are available 24/7.